FAQs

When will I notice a difference?

Most customers notice an immediate difference in how clean, light, and refreshed their hair and skin feel after the first use. Over time, switching from conventional products helps reduce buildup from synthetic ingredients and harsh detergents commonly found in standard grooming products.

What makes OBRO Pure products different from other natural products?

OBRO Pure products are 100% naturally derived and formulated without synthetic fragrance, sulfates, parabens, or harsh chemicals. Unlike many “natural” products, OBRO Pure relies on essential oils for scent and avoids fragrance or parfum loopholes.

What does it smell like?

All OBRO Pure products share the same natural scent profile. They’re scented exclusively with OBRO’s signature essential oil blend, featuring subtle hints of ylang ylang, sandalwood, and lavender. The scent is clean, refreshing, and softly grounding—never overpowering or artificial.

Are OBRO Pure products suitable for all hair types and skin types?

Yes. The entire OBRO Pure line is designed for all hair types and all skin types, including straight, curly, thick, fine, oily, dry, and combination. Each formula is gentle enough for daily use.

How long is shipping?

All our products are made in our warehouse in Vancouver, Canada! Products are batch made and usually shipped within 24 hours of your order. Delivery in Canada & USA is within 7 business days. International orders should expect up to 12 business days for delivery.

What is the Risk-Free Promise policy?

We’re proud of what we make and we believe that once you try us you’ll fall in love with natural too. However, we recognize that not every product will work for every customer so we’ve made it easy for you to try our stuff without any risk.

We offer a full product satisfaction guarantee. If it turns out that a product isn't for you we will happily refund your purchase or exchange it for a different product for you to try. It doesn’t matter if you have your receipt, or if the product has been used (in fact we hope you’ve tried it).

All we ask in return is your feedback on why you’re returning it. Your feedback is critical to us as we continue to formulate amazing toxin-free products, so please be honest with us, we really appreciate it!

  • 5 stars: 18 (95%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 1 (5%)
h
hiralgosalia@yahoo.com

Never got it. It’s Oct 1st. Ordered on Sept 10th. How do you guys function as a business? Instead I get an email saying the shipping delays are outside of their control and the next time I purchase something from them I’ll be upgraded to a faster shipping option. Yeah, ok. Didn’t realize when I purchased from them I signed up for Pony Express. Change your carrier.

B
BETTY

My hair feels fresh and comfortable after every wash.

J
Justin

Pure Shampoo has become a regular part of my shower routine.

a
aaron

My hair feels clean and comfortable after washing with this. I like having a simple shampoo without a strong synthetic fragrance.

J
Jay

My hair feels clean and fresh after using this shampoo regularly. It cleans well without leaving my hair feeling too dry.

R
R.

I love how fresh and clean my hair feels after using this shampoo. It’s gentle and works well for my everyday hair care routine.

J
Jo

This shampoo leaves my hair feeling clean without making my scalp feel dry. It’s a nice everyday option for a simple hair care routine.

A
Anonymous

It has a pleasant scent and leaves my hair feeling soft and refreshed after washing.

A
Anonymous

I’ve been enjoying this shampoo a lot.

A
Anonymous

I wanted a simple shampoo for everyday use, and this one fits perfectly.

A
Anonymous

Refreshing feel and works well as part of my everyday routine.

A
Anonymous

I’ve been enjoying this shampoo a lot. It has a pleasant scent and leaves my hair feeling soft and refreshed after washing.

C
CUSTOMER
everyday routine.

The shampoo has a nice, refreshing feel and works well as part of my everyday routine.

M
M
Clean Without Feeling Harsh

Pure Shampoo leaves my hair feeling clean without making my scalp dry or stripped. It washes well and feels gentle.

C
Cess
I really like how fresh and clean

I really like how fresh and clean my hair feels after using Pure Shampoo. It leaves my hair feeling light and easy to manage.

C
Customer
Love this Pure Shampoo

Love this Pure Shampoo. It gentle on my hair and leaves it clean, fresh, and soft.

J
Jack Morgan
Clean and Gentle

A good everyday shampoo if you prefer keeping your hair care routine simple. It cleans my hair nicely and leaves my scalp feeling fresh without a strong synthetic fragrance.

B
Bobby
Gentle yet effective!

Gentle yet effective! Leaves my hair feeling clean, smooth, and refreshed without drying.

H
Harry T
BEST NATURAL SHAMPOO!

This shampoo is the best natural shampoo I’ve used it actually cleans my hair properly