Refund policy

We have a 30 day 100% money-back return policy, which means you have 30 days after receiving your item to request a refund.

To be eligible for a refund, you’ll also need a receipt or proof of purchase. Start your refund process by emailing your receipt or proof of purchase to support@obrolabs.com.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as custom products (such as special orders or personalized items) and personal care goods that have been opened/used (such as skin care products). Items that have been discounted by 50% or more cannot be returned or refunded. Please get in touch if you have questions or concerns about your specific item.

Refunds
You’ll be notified via email and automatically refunded on your original payment method. Please allow 5-7 business days for your bank to process the refund.