FAQs

When will I notice a difference?

Most customers notice an immediate difference in how clean, light, and refreshed their hair and skin feel after the first use. Over time, switching from conventional products helps reduce buildup from synthetic ingredients and harsh detergents commonly found in standard grooming products.

What makes OBRO Pure products different from other natural products?

OBRO Pure products are 100% naturally derived and formulated without synthetic fragrance, sulfates, parabens, or harsh chemicals. Unlike many “natural” products, OBRO Pure relies on essential oils for scent and avoids fragrance or parfum loopholes.

What does it smell like?

All OBRO Pure products share the same natural scent profile. They’re scented exclusively with OBRO’s signature essential oil blend, featuring subtle hints of ylang ylang, sandalwood, and lavender. The scent is clean, refreshing, and softly grounding—never overpowering or artificial.

Are OBRO Pure products suitable for all hair types and skin types?

Yes. The entire OBRO Pure line is designed for all hair types and all skin types, including straight, curly, thick, fine, oily, dry, and combination. Each formula is gentle enough for daily use.

How long is shipping?

All our products are made in our warehouse in Vancouver, Canada! Products are batch made and usually shipped within 24 hours of your order. Delivery in Canada & USA is within 7 business days. International orders should expect up to 12 business days for delivery.

What is the Risk-Free Promise policy?

We’re proud of what we make and we believe that once you try us you’ll fall in love with natural too. However, we recognize that not every product will work for every customer so we’ve made it easy for you to try our stuff without any risk.

We offer a full product satisfaction guarantee. If it turns out that a product isn't for you we will happily refund your purchase or exchange it for a different product for you to try. It doesn’t matter if you have your receipt, or if the product has been used (in fact we hope you’ve tried it).

All we ask in return is your feedback on why you’re returning it. Your feedback is critical to us as we continue to formulate amazing toxin-free products, so please be honest with us, we really appreciate it!